Frequently Asked Questions
Everything you need to know about shopping with Hedon.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return and exchange policy?
You can return or exchange any unworn items with original tags within 30 days of purchase. Return shipping is free for all domestic orders.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts are designed for a tailored fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Hedon, we prioritize ethical production. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation with a tracking link to monitor your package in real-time.