Returns & Exchanges

At Hedon, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day window for all returns and exchanges on unworn items. Our commitment to quality ensures a seamless process for items that don't perfectly fit your style or silhouette.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all designer tags attached and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.